joshuajim wrote:
Yes the lawyers do set some "technical" specifications. A good example is the Ford fuel pump. Early claims were honored under warranty. Then excessive claims came in and the lawyers decided that the problem was "water in the fuel, a customer responsibility.
Yes, lawyers and bean counters DO change specs for the companies benefit.
Again, conspiracy theory. The early ones were honored under warranty because nobody knew the root cause of the failure. Once the root cause of the failures was determined to be water in the fuel, which is not a material or product defect, claims began being denied if there was evidence that showed water in the pump. (We did a lot of that testing here in our lab). It had nothing to do with the lawyers.