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lamopar's avatar
lamopar
Explorer
Apr 25, 2013

5.5kw Onan genset in my 2011 toy hauler belt broke

I just received a call from the Camping World service center stating the belt on my generator broke. Of course this is not covered and I would not expect it to be but the generator only has 104 hours ...
lamopar's avatar
lamopar
Explorer
May 03, 2013
I don't believe an authorization number is an issue. The senior staff at CW directed the shop to process the paperwork and that it would be paid for and I owe $28 for the belt. As I said, I am very surprised by the support I received when I was only looking for some clarity. Again, thank you CW.

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