Champion owner service is legendary for its good support. Champions are legendary for their one pull starts. They make many models, from some as quiet as any, to those a lot louder. Their detractors like to label any yellow generator a contractor generator. Having been a contractor who owned dozens of generators, including 1000 watt Honda's, there are none that are quiet enough for some settings and others that cannot be heard over the roar of a NASCAR race. Look at the ratings. Use your own ears. If those are not available, refer to the forums.