Forum Discussion
TucsonJim
Aug 26, 2013Explorer II
I purchased an Intellipower converter with the Charge Wizard in November 2011. It works as advertised. HOWEVER, I'm less than thrilled with their warranty. The unit failed last month. It was still under warranty. I called the company and they agreed to send a replacement. I received a unit that had been "reconditioned". I was okay with that, but it smelled like it had some kind of electrical fire in the past. There was a strong smell of burnt electronics. I installed it and it worked adequately though. Then I had to pay out of my own pocket to send the defective unit back. Not my idea of good customer service.
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