Like Airline Pilots
Small Store service departments are only needed when things go wrong...
But when they go wrong, wuuwee.........................................
This is why Costco is so effective. Just exchange it. Big outlets smile showing 73 teeth when you're buying. When things go wrong "Hoo R.U.?" is not a nice reception.
I found small town service centers to have Techs of greater troubleshooting ability than Big City service centers. Big City troubleshooters tend to want to open their own business and sever OEM connection.
