Dilemma - to pay or not to pay?
Folks: I had an issue with a vehicle that I could not figure out; I'm a pretty competent home mechanic and rarely take anything to a shop. The shop where I took it spent 4 hours on the vehicle and...
Forum Discussion
I had an inverter problem that I was pretty sure was a cabling issue. The problem appeared after I lubed the battery tray slides, and I had been sliding the tray in and out several times. I figured I knocked something loose. To try to nail the problem down, I traced wiring, measured the voltage at the inverter and reset the inverter 3 ways. No dice, so I gave up and had the shop take a look. I told the shop owner that I believed it was a cabling issue and outlined the troubleshooting I had done.
He called me a week later saying the inverter was bad and he wanted to sell me a new Xantrex. I said ok, but not to destroy the Magnum because it was under warranty and I would have it fixed and keep it as a spare.
They put 2 new inverters in before they traced the problem to a bad ground. When he gave me the bill, I made sure that the original estimate was all he charged me for (plus some "shop supplies" whatever they are) and he didn't charge me labor for swapping out perfectly good inverters to find a bad ground.
I'm willing to bet the Magnum is fine and it ticks me off that 'll have to spend some money shipping it to Everett WA to prove it.
He called me a week later saying the inverter was bad and he wanted to sell me a new Xantrex. I said ok, but not to destroy the Magnum because it was under warranty and I would have it fixed and keep it as a spare.
They put 2 new inverters in before they traced the problem to a bad ground. When he gave me the bill, I made sure that the original estimate was all he charged me for (plus some "shop supplies" whatever they are) and he didn't charge me labor for swapping out perfectly good inverters to find a bad ground.
I'm willing to bet the Magnum is fine and it ticks me off that 'll have to spend some money shipping it to Everett WA to prove it.
