Dilemma - to pay or not to pay?
Folks: I had an issue with a vehicle that I could not figure out; I'm a pretty competent home mechanic and rarely take anything to a shop. The shop where I took it spent 4 hours on the vehicle and...
Forum Discussion
I’m the same way. Rarely do any of my vehicles see a shop except for a situation like you described. If I can’t repair it I would have asked the shop for a flat diagnostic rate and if they could not locate the problem agree to settle on a number before diagnostic work initiates. Many times the type of problem you described are ideal for dealers and they are much better in locating/fixing because of the diagnostic equipment they have. Not a fan of dealers for much but at times they may be the cheaper route. Much of the diagnostic equipment they use is far superior to what is found in small shops and potentially would have quickly found your problem.
To answer your question they worked on it so you legally owe it. A reputable shop would/should give you a break on the labor rate since they could not help you.
To answer your question they worked on it so you legally owe it. A reputable shop would/should give you a break on the labor rate since they could not help you.
