Dish Tailgator Owners/Users

You can do this online. Direct calls it 'refresh receiver'

that is the reason I leave the power on to the two dish receivers I have at my vacation house. automatically gets the updates.
bumpy

That happens to us from time to time, and when we call Dish they care not about the antenna but want VIP 211 receiver info as this is the item that needs to be pinged. We don't use the Tailgator, we manually set-up the same sat dish we have mounted on our roof at home on a tripod purchased online. I hear you it can be a hassle to call, have used Dish chat in the past to get VIP 211 receiver pinged.

I agree it is the receiver, not the Tailgater that "goes to sleep". The Tailgater simply reacts to commands from the receiver. The receiver would do the same with a tripod mounted dish. However mine does not go to sleep until a month or so has passed unused. If I use it at least once a month it remains active.

I had to call them to zap it once before the season started but never since.

It is not the antenna but the receiver box. This happens to me when I let my 211K sit idle. It only takes a phone call and all is well.