Forum Discussion
dougrainer
Sep 25, 2020Nomad
theoldwizard1 wrote:BB_TX wrote:
Suburban and Atwood have both proven to be very good and highly reliable water heaters.
Good to get positive feedback !
My daughter's Attwood never has run right since the first day the bought their Jayco. It would light once, but almost never re-light until you cycled the power switch. 3 trips back to the dealer and over $100 out of pocket for "igniter adjustment" and they gave up. If they want hot water, they have to keep cycling the power switch.
Very strange.
Your dealer is incompetent. Plain and Simple. IF a Service Center has a problem with an appliance, the FIRST thing they do, is CALL the Appliance Maker and explain the problem They will walk the Tech thru various tests. IF after the tests and any replacement parts do not fix the problem they may authorize a new replacement appliance. After 41 years as a RV tech, I have found that the younger RV tech crowd(and so called supervisors) seems to think CALLING for help is not the way to go. Well, I have better ways to make my money than wasting my time trying all sorts of tests. I refuse to just replace a part unless directed by the Appliance maker after all tests are done. By calling the appliance maker, you may find out that the appliance has a known fault with a part. Not published yet. As to your Daughters Atwood(Dometic now), you don't state what year model. BUT, there is a KNOWN problem with the Atwood Water Heater Ignition modules starting about 3 years ago and ending about 1 year ago. They had hundreds of thousands of defective Ignition modules and purged what they could. Doug
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