2000 monaco diplomat Replaced both AC units with dometic penguin heat pumps model 651816.Replaced thermostat with new ccc2 10 button thermostat. So 2 zones. Zone 1 (front unit) works great on everything, ac heat pump furnace etc.System will not pick up zone 2. Did reset. Nothing. Dip switches set properly to zone 2.Replaced communication line between the ac units, did reset, nothing.Tried going direct with thermostat and 12v power to back unit set dip switch for zone 2 to off so that unit was zone 1 now.. Independently it works as it should. But with front ac as zone 1, zone 2 does not show up on thermostat. When 2nd ac is connected with communication line E01 shows on thermostat and sometimes back unit starts. Not zone 2 though on display.Help please...

Start with your power source. Where is it coming from? How many amps is it supplying? The reason I bring this up is only one unit can run off a 20/30 amp outlet. Your generator should be able to power both units. Or a 50 amp outlet can power both units.

If I understand correctly, you made the rear AC Zone 1, added 12V to it and ran the thermostat directly to the back AC and the rear AC ran correctly.Did you then try and make the front AC, Zone 2 and reinitialize?Try that. If you get the E01 code I believe you still have a communication cable issue between the front and back units. Can I assume you used a communication cable and not a phone cable?If you have the proper cables, did you replace the small cream colored connecters that connect the communication cables to the AC harness?Are all communication cable ends in like new condition. If not, clip them off and install new ends.

Thanks. I'll try those suggestions. Also, when I connect the front AC (zone 1) to the back unit with a new cable, the rear runs although nothing shows on thecthermostat.

1. WHY did you replace both units? Lack of cooling or Communication problems?2. When you replaced the COM cable between the front and rear, did you make your own cable or buy a phone cable and install? If you made your own COM cable, did you follow the 4 wires installed in the plastic modular connections correctly?3. On the Penguins, you have 2 Modular COM cables connected to the upper control board and those 2 cables extend inside by the Evaporator with splice connection plugs. Where did you connect your COM cables? On the actual board or to one of the 2 COM pigtails? 4. Did you run your New COM cable thru the AC duct? Which is the best and easiest way. 5. The OLDER Penguins, especially a 2000 would have had the 4 button CCC. 2001 is when Dometic dropped the 4 button and went to the 5 button. The older had the control module in a silver galvanized 8 by 8 inch box. Located in the upper evap area. Did you USE the original Control boxes at all? Doug

jdc1 wrote:Start with your power source. Where is it coming from? How many amps is it supplying? The reason I bring this up is only one unit can run off a 20/30 amp outlet. Your generator should be able to power both units. Or a 50 amp outlet can power both units.Power supply will NOT be a factor for the CCC wall communication. It is 12 volt dc operated and will display even if no 120 available. Doug

Dometic penguin heat pumps | Good Sam Community

dougrainer
Nomad
Apr 19, 2020
1. WHY did you replace both units? Lack of cooling or Communication problems?
2. When you replaced the COM cable between the front and rear, did you make your own cable or buy a phone cable and install? If you made your own COM cable, did you follow the 4 wires installed in the plastic modular connections correctly?
3. On the Penguins, you have 2 Modular COM cables connected to the upper control board and those 2 cables extend inside by the Evaporator with splice connection plugs. Where did you connect your COM cables? On the actual board or to one of the 2 COM pigtails?
4. Did you run your New COM cable thru the AC duct? Which is the best and easiest way.
5. The OLDER Penguins, especially a 2000 would have had the 4 button CCC. 2001 is when Dometic dropped the 4 button and went to the 5 button. The older had the control module in a silver galvanized 8 by 8 inch box. Located in the upper evap area. Did you USE the original Control boxes at all? Doug
CdnTxn
Explorer
Apr 19, 2020
Thanks. I'll try those suggestions.

Also, when I connect the front AC (zone 1) to the back unit with a new cable, the rear runs although nothing shows on thecthermostat.
A1RVTraveler
Explorer
Apr 19, 2020
If I understand correctly, you made the rear AC Zone 1, added 12V to it and ran the thermostat directly to the back AC and the rear AC ran correctly.

Did you then try and make the front AC, Zone 2 and reinitialize?

Try that. If you get the E01 code I believe you still have a communication cable issue between the front and back units. Can I assume you used a communication cable and not a phone cable?

If you have the proper cables, did you replace the small cream colored connecters that connect the communication cables to the AC harness?

Are all communication cable ends in like new condition. If not, clip them off and install new ends.
jdc1
Explorer II
Apr 19, 2020
Start with your power source. Where is it coming from? How many amps is it supplying? The reason I bring this up is only one unit can run off a 20/30 amp outlet. Your generator should be able to power both units. Or a 50 amp outlet can power both units.

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