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Les_Balty's avatar
Les_Balty
Explorer
Aug 26, 2016

Dometic Refrigerator inoperative

We have been back & forth our Dometic fridge in our 2015 Montana 5er. It quit working properly in early June. The dealer replaced the cooling unit and it worked for 24 hours then back to temps in the 50s and chunky milk. It has been back to the dealer to have all sorts of baffling and insulation added as well as another fan. No rhyme or reason to its functioning. It will be good 30s to low 40s for a day or so, then back to 57 for 2 or three days. The problems commenced before Keystone warranty expired & a year to go on the Dometic before our service plan kicks in. Dometic blames Keystone. Keystone blames Dometic. I want a functional fridge!
  • donn0128 wrote:
    Dump it, install a residental refer and go happy.


    You really think this helps anyone??????????? Doug
  • Dometic is blaming Keystone because Keystone is at fault.......ie: dealer having to install baffling/insulation/fan

    Majority of RV Fridge lack of cooling issues are due to RV MFGs failing to properly install the fridge in the first place.
    Dometic (and Norcold -- Atwood) have specific requirements concerning clearances, baffles, fan ----air flow---draft, insulation.
    When RV MFG. fails to follow those requirements the fridge WILL have cooling issues and then they end up being blamed for being junk.

    Just do a goggle search for 'Dometic XXXX (model number)Installation Instructions' and see the specific requirements.
    Then show dealer and Keystone representative that it wasn't followed as evidenced by one NEW cooling unit failure, another cooling unit failure, baffling/insulation/fan added and STILL cooling unit failure

    Or post which model you have?