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Vegas1's avatar
Vegas1
Explorer
Mar 30, 2016

Fed up with Direct TV - need help!

Today I replaced my older King Dome with a new Winegard Roadtrip Mission connected to a Direct TV H24. The install went great until I attempted to test it out. I have the package that includes local channels, but unable to receive them while parked in front of my stick house. Sat 101 is fine and provides programming as it should. Sat 119 is not sending local channels, despite all transponders putting out signals above 86.
I literally spent over 2 hours on the phone with Direct TV, but they were unable to get the locals to work. I keep getting a message 721 stating I have to order the local channels in order to receive them. Direct TV says I already have it included in the package. I have done everything possible including the latest software update. Direct TV says they will a tech out,but I fear this may just be an installer who knows nothing about advanced tech issues. Besides switching to Dish, does anybody have any suggestions?
Bill
  • I would think you need to call Winegard tech support. To bad you didn't have someone who knows what they are doing install the dish, you could be watching TV by now. But to each their own, I guess.


    The information is out there, all you have to do is let it in.
  • The answer lies in the spot beam and whatever satellite is used to broadcast that spot beam. There is a high likelihood that Wichita Falls locals are not on either of the two satellites your dome can access. There are actually 10 satellites that are used by Directv worldwide. 5 are Ka band and 5 are Ku band. The Ku band satellites handle standard definition broadcasts and the Ku bands handle high definition broadcasts and are the satellites that support spot beams. I don't believe your dome can access the Ka satellites.
  • Is your dish configured for multiswitch? If not, the antenna will not work. Plus reading the specs it seems like you need to manually switch from 101 to 119.maybe you need to think about getting a different antenna.
  • One satellite at a time. It toggles between the two depending on which programming package you have. 101 is for most of the programming. 119 is for local spot beam. When you change the channel, the sat toggles to the corresponding satellite. I did not buy the wrong one.
  • RoyB's avatar
    RoyB
    Explorer II
    I'm not sure what local TV is anymore... It used to on your local address account as a separate items. Our local stations include Washinton DC and Richmond VA TV stations here in King George VA.

    Then it changed to being what they call "SPOT BEAMS" depending on your ZIPCODE...

    I would think if you was in Wichita Falls Texas and was signed up for 'local stations in the Washington DC viewing area' I have a feeling you will be getting what is only SPOT BEAMED to the Wichita Falls ZIP Code area... Since you are not signed up for the Wichita Falls SPOT BEAM you get nothing???? The only way to see your account authorized SPOT BEAMS would to be physically located in that ZIP CODE area ??? Washington DC SPOT BEAMS may not come down to the Wichita Falls TX areas...

    The I have heard you can contact DirecTv and change your physical location a couple times a year then it may possibly work for the local stations in that new ZIP CODE area only???

    Then I heard you could see local stations from New York and California on request from anywhere in the US...

    It may be different from my thoughts on this...

    I like DutchmanSport changed to using our OTA BATWING antenna in 2009 when all of the Natl Broadcast stations started showing the HDTV Digital TV signals. This allows us to pick-up FREE TO VIEW local HDTV signals from the local towns where we were camping at... Finally stopped bringing along all of SAT GEAR with us...

    We get our NCIS fix just fine watching the local OTA HDTV signals from the local towns where we are at...

    Roy Ken
  • Here is the specs page for the Winegard Mission dome which is limited to SD content and can only receive one sat at a time. The Mission dome may not be able to do what you are expecting, a quick call to Winegard should provide pertinent info to your dome's capabilities. We always used/purchased the same dish we have at home mounted on a stand to receive all the subscribed programming wherever we camp including locals if RVing within our home state. Hope you get it figured out.
  • Don: It is SD and toggles between 101 for regular programming and 119 for locals. Problem is that is not receiving locals.
  • We switched from DirectTV to DishTV a few years ago because they kept jacking up prices. We finally dropped DishTV completely too because they kept jacking up prices. We are now over-the-air only. So, we don't have to pay for fifteen thousand six hundred ninty-nine stations of advertisement any more. Do you realize, most stations show 1 minute of show and 2 minutes of advertisment.... time it and draw your own conclusions what you are really "paying" for. So now we get FREE advertisments! And we get what we get, wherever we happen to get it. And at least it's free and every camping spot is different. Our world is so much simpler now! My solution to your problem, get rid of satellite TV and just stick with over-the-air.

    Count yourself lucky you were able to talk to a real person on the phone!
  • Is the road trip capable of getting more than one bird at a time? I suspect the problem is your choice of dishes, not Directs problem.

    Just checked and the roadtrip is SD only on DirecTV.

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