Gas can mystery
A while back I noticed my brand-new Eagle "safety" metal can was developing some nasty scrapes and dents. I didn't understand that.. I had never dropped or smashed the can with a hammer. It looked t...
Forum Discussion
Reply received today from Eagle:
"We will send you out a replacement can.Do you still have the box? We would really like to have this sent back to show Quality Control and can send out a UPS call tag.
Small spots can happen due to imperfection in the metal. Our sales manager said he has never seen a spot this big before and this is not normal."
This is really good customer service. My initial contact was via their website contact form, which many businesses ignore.
"We will send you out a replacement can.Do you still have the box? We would really like to have this sent back to show Quality Control and can send out a UPS call tag.
Small spots can happen due to imperfection in the metal. Our sales manager said he has never seen a spot this big before and this is not normal."
This is really good customer service. My initial contact was via their website contact form, which many businesses ignore.
