I bought a 2017 keystone carbon 357 from 007 rv outlet in dansville va back in March. I noticed a stress crack in the fiberglass by the front bedroom slide. My dealer will fix it but it is a 6 hr drive, I have a camping world in Fredericksburg va that I think will do the repair I amm wondering if anybody has dealt with them. I want to make sure this repair looks like new when it is done. When I spend this kind of money on a camper I want perfection on the repair.

rjxj wrote:I wonder why it cracked.Yeah that would be my biggest concern. It will come back if the underlying cause isn't remedied.

I'd contact Keystone and explain what you found, and ask their opinion on who to take it too. A mom and pop which will let you deal with the owner on scheduling would be a primary consideration. CW is always dealing with large quanities of units and all too often becomes a six month project.

it cracked due to a broke weld in the wall. Take it back to the factory

Just a heads-up on fiberglass repair---The best fiberglass guys are the ones that work on boats. They can match gel coat color and are able to make small cracks disappear. As others said, I would want to know the cause of the cracking. A broken weld in the wall frame would sure do it.

Help with fiberglass repir | Good Sam Community

MEXICOWANDERER
Explorer
Oct 25, 2017
Specialist collision repair shop Chevrolet CORVETTE. Talk about PICKY customers...
Gjac
Explorer III
Oct 25, 2017
Is the crack in the corner of the cut out where the slide goes in? If so that is where the largest stress would occur. These are usually fixed by adding doublers to the 90 degree corners, or reinforcements to the substructure underneath.
Ron3rd
Explorer III
Oct 25, 2017
newman fulltimer wrote:
it cracked due to a broke weld in the wall. Take it back to the factory

Great advice. How many hundreds of miles away is the factory?
blofgren
Explorer
Oct 25, 2017
SidecarFlip wrote:
My comments..

1. It's under warranty take it to the dealer where you bought it or call the factory and let them arrange a 'competent' repair facility of their choice, not yours.

2. Reason being is, if you take it 'somewhere to be repaired and the factory don't authorize it, you eat it entirely with no recourse.

X2. As others have suggested you may very well have a structural issue that needs to be repaired.
SidecarFlip
Explorer III
Oct 25, 2017
My comments..

1. It's under warranty take it to the dealer where you bought it or call the factory and let them arrange a 'competent' repair facility of their choice, not yours.

2. Reason being is, if you take it 'somewhere to be repaired and the factory don't authorize it, you eat it entirely with no recourse.
westend
Explorer
Oct 25, 2017
Just a heads-up on fiberglass repair---The best fiberglass guys are the ones that work on boats. They can match gel coat color and are able to make small cracks disappear.
As others said, I would want to know the cause of the cracking. A broken weld in the wall frame would sure do it.
newman_fulltime
Explorer II
Oct 24, 2017
it cracked due to a broke weld in the wall. Take it back to the factory
kerrlakeRoo
Explorer
Oct 24, 2017
I'd contact Keystone and explain what you found, and ask their opinion on who to take it too.
A mom and pop which will let you deal with the owner on scheduling would be a primary consideration.
CW is always dealing with large quanities of units and all too often becomes a six month project.
turbojimmy
Explorer
Oct 24, 2017
rjxj wrote:
I wonder why it cracked.

Yeah that would be my biggest concern. It will come back if the underlying cause isn't remedied.
azrving
Explorer
Oct 24, 2017
I wonder why it cracked.

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