I am having a very similar problem on my 2004 Everest and it is with the bedroom slide. The bottom board is rotting out. Purchased this unit used and regardless of the fact that it is 10 years old, as I tear into the problem, I am finding what in my opinion can only be described as very poor and cheap workmanship on the part of Keystone for what I understand was their higher end model. For example, the bottom of the bed platform is held down with 3 (THREE) drywall type screws. No there were not even any other holes for any screws. Thin plywood pieces fastened to wood bed frame with staples that were too short to hold anything together. Slide drawer pockets that will break, poorly installed, stapled in, and located in such a manner that with little to any motion the brackets will break off and they do break off. And that is just on the bedroom slide that I am having to remove. And I could go on.
To the California guy that was a Warrenty Tech, this is just real bad workmanship on the part of the mfg.
