Rob,
A voltmeter - even a 2$ CCV should tell you what you need to know. As nearly I can find out (and you should find and read the tag) your 5er has a 70amp converter. This should handle everything. So, I would suspect it is not getting line power to it. First, check that you have AC in the unit. Then, see if the breaker for the converter is set. Next, put the little meter on the converter terminals. They better be over 13V. If you see less than 12.5, the converter is either not making it or is dead all together.
Now, if you have 13~15V at the converter and things are still dim, find and check the battery terminals. The same numbers work here. If the converter is working and the batteries aren't, go looking for what came loose. Thing come loose all the time.
Matt