Had the same problem. Talked to Crossroads, no help. Talked to Jensen and they had a guess that ending up being correct. On my Toshiba tv it had component inputs. That is where you have 3 jacks for the video input and 2 for the audio. The Jensen AWM965 only has a composite output. ie: 1 yellow cable for the video. So for the 3 video inputs on the tv make sure its plugged into the green input. Than I had to go into the tv menu and in the tools was an option to switch the tv's video input from component to composite. Works perfect. Hope your LG is the same
