need help, lost keys

ItsyRV wrote:
One of the problems you may run into is many dealers are no longer providing the necessary information based on VIN. They have closed off access to the system except for in-person service. This was due to (and it was reported here on RV Net awhile back) criminals were accessing the databases through employees at dealerships and making duplicate keys for cars they intended to steal. As a result, some dealers will not allow access unless it's being done at their dealership or though some form of authorized contractor. Fred the licensed locksmith may not be able anymore to get the information they need to do the work. Now, this is only when you don't have any of the original or a clone fob.

I ko'd a smart key fob for our 2019 Toyota Highlander attempting to change the battery (a story in itself). Anyway, called a local locksmith, no joy. Took it to the dealership, $250 for a new fob and $130 "programming charge". They needed the replacement fob, the remaining original fob and the vehicle. Service advisor said a complete reprogram of the system is required, and yes apparently only a Toyota dealer can do it. A Toyota thing? I dunno, I just needed a functioning key fob and the dealer took care of it. PS: service advisor showed me how to remove the #$!& battery before I left. :S