Ok, I called this place in Oregon that offers the switch and controller and they said the new switch does *not* work with the old controller. The new controller supports toggling and the old one doesn't. He said you can crank it by hand but that could eventually burn out the controller (which is useless anyway as long as the switch is useless) but that hand cranking it slowly rather than quickly will be safer. I think I'll hand crank for now and let you know if I have any problems with that. I only move a few times a year anyway.
He also said that if it goes in and not out that it sounds like the switch, but again, both need to be replaced if you have the old controller.
