Norcold 838eg2 help!
Have an older model refrigerator that has been great forever. About a week ago i noticed the freezer was defrosting and refrigerator was sweating. This was on electric. It was storming outside ...
Forum Discussion
Green board and 2 decorative inserts plugs on eyebrow, recall is completed. Ohms readings as posted tells me element failed. When you check for 120vac use 1 test lead attached to j5 (bottom terminal), that is the neutral terminal. Heat element terminals are j5 and j6. Was the refer cold, (i.e.)thermostat satisfied, when you got no 120 volt on j6 (second from bottom) terminal? You will only get voltage on j6 if refer is calling for heat source to be active. To know if active choose lp mode and flame will come on. Then choose ac mode and continue test on j5 and j6 terminals. If no power backtrack to both sides fuse and even to receptacle if necessary. FYI, I've seen interior t-stat be intermitten and sometimes you can rapidly rotate knob stop to stop 20-30 times and listen for audible click, then t-stat may function. Follow dougrainer response.
