Open Neutral and failed transfer switch
we purchased a 201203 cyclone 3110 last Fall.This summer while at the beach, we came back to find our electric off and bedroom tv, central vac, and microwave fried. Before telling the campground what ...
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tammyinwv wrote:smkettner wrote:tammyinwv wrote:
Since dealer said the first time we got blown appliances the switch was faulty and replaced under warranty but they INSISTED it could not have damaged the appliances.
Time to find a new dealer that has a technition that understands split phase electric service.
That might not help either, as I have an email direct from Progressive Dynamics stating that a transfer switch CAN cause open Neutral. I sent it to dealer, and Anthony at Heartland RV. They then told me that if I had open neutral I would have burnt or melted wires which I did not. So I again contacted progressive, and they said that symptoms of an open neutral could well be ONLY a series of blown appliances which I had. Even with this email direct from the maker of my transfer switch, they still deny warranty. Beleive me, I have that email saved.
Tammy
Heartland RV is wrong. Someone else needs to look at it.
Burnt wires are from loose connections not open connections.
Open neutral runs the two sides of the panel in series at 240 volts. If the load is equal on each side then each load sees 120v. Usually the load is NOT equal and one side will see high voltage and the other side will be low. Wire is protected and may not show any effect.
