2112 wrote:
If I have a problem, I can go to a local Honda dealer and get my Honda generator repaired
It may sit there for 2 weeks before they can get to it regardless of brand
My point was call them and they will tell you if there is a local service center near you. We have 2 local small engine shops near by that service Champions. Do they have parts on hand? I do not know.
One shop also sells and services Honda products. The other is just service.
That hasn't been my experience.
Many years ago, we were in Richmond, VA for a NASCAR race. It was a very hot weekend and we were camped at a flea market about a mile from the track, where there was not a bit of shade. One of my Honda generators would not stay running. I took it to a local Honda dealer, where I had never been a customer. He took the part I needed (carburetor spacer) out of a brand new generator to get me going. I left with a repaired generator, and he did it under warranty)!
Go into a local shop that sells generators other than Honda or Yamaha and ask about parts or service. Every one I have encountered (and I am sure there are exceptions) stocked few common parts and farmed their service out to an outside repair shop.
We also have several local small engine shops that work on Champion products, along with just about every other thing that has a small engine. I don't know of any that stock anything more than parts that fit many engines (like spark plugs, starter rope, common filters, etc.
Again, I'm not saying Champion, or any other product, is not a good product. What I am saying is parts and service availability is not anywhere close to what Honda or Yamaha has. Although, I have had very good service from my Hondas, I have not found any product that can't have problems and usually when you really need them.