Forum Discussion
CarnationSailor
Jun 06, 2017Nomad
Here's the rest of the story.
I called Suburban, and the person I spoke with confirmed that my problem has been seen before with their ovens, but she didn't provide any help in confirming that my oven's serial number was within the range of known bad pilots. Also, she said there was no recall on the ovens, but replacing the pilot may correct the problem.
I got a new pilot online, replaced the old pilot with it, and it seems to have fixed the problem. It was easy to do. Well, as easy as it could be given I was on my knees and reaching into the rear of the oven.
When I tested the fix, I noticed the "el cheapo" door gasket was not seating against the oven face. My wife searched the internet and found an "adjustment procedure" where you roll up two small hand towels or wash cloths and place them next to each hinge. Then you raise the door and gently compress the towels a few times. Worked like a charm! The door now seats perfectly against the face of the
oven.
I called Suburban, and the person I spoke with confirmed that my problem has been seen before with their ovens, but she didn't provide any help in confirming that my oven's serial number was within the range of known bad pilots. Also, she said there was no recall on the ovens, but replacing the pilot may correct the problem.
I got a new pilot online, replaced the old pilot with it, and it seems to have fixed the problem. It was easy to do. Well, as easy as it could be given I was on my knees and reaching into the rear of the oven.
When I tested the fix, I noticed the "el cheapo" door gasket was not seating against the oven face. My wife searched the internet and found an "adjustment procedure" where you roll up two small hand towels or wash cloths and place them next to each hinge. Then you raise the door and gently compress the towels a few times. Worked like a charm! The door now seats perfectly against the face of the
oven.
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