There are several threads pertaining to this on the Keystone Owners forum and the problems wi this control panel have become semi-legendary.Supposedly, there is an "updated" panel that is supposed to fix this issue, but i think there are still owners having problems with them. The best solution I have heard is that some owners refused to take delivery of their trailers unless the panel had been replaced with the "old style". If you already have your trailer and are dealing with this issue, good luck. I would keep copies of all correspondence, work orders, emails, et. pertaining to this and hope that if your problem is not resolved before the warranty runs out, keystone won't drop you like a hot potato. They do not have a stellar reputation for customer service, and the "techs" at the dealerships are not going to fix it. This is a design/component problem with these panels
