Forum Discussion
ernie1
Jul 26, 2023Explorer
Thanks everyone for your feedback. To be clear on my issue with MB: I have contacted 3 different MB dealers with the same result, none available. I have had a locksmith that specializes strictly in European cars spend over three hours trying to reprogram my faulty key fob with no success because he said only MB has the proper equipment to do so. I have spoken at length with MB Customer Care in New Jersey. This is the corporate headquarters for customer complaints and they refused to change corporate policy that they dictate to local MB dealers. They did suggest that I could have the vehicle towed in and express to the dealership my desperate situation and then I guess acquire and pay $800($400/fob and programming x 2) to get my 2 key fobs of which I only need 1.
Valhala 360 I just might take the approach you suggested. I'm still concerned about paying for two fobs when I only need one. After all my kids still need to eat no matter what problems I encounter.
Valhala 360 I just might take the approach you suggested. I'm still concerned about paying for two fobs when I only need one. After all my kids still need to eat no matter what problems I encounter.
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