I got mine even faster when my 12+ year old 9180 died....
But then the day after it died (A sunday was when I noticed it) I was headed SOUTH out of the Flint, Mi area.. So I detoured west a few miles. Spent MOnday night at the TA truck plaza in Tekonsha, MI (Home of Tekonsha Engineering) Note this TA used to be the TEKON, which is where the idea of "Truck Plazas" Like TA all got started by the father of a classmate of mine.
Next AM I Hot wheeled it (Drove car) to Marshall Walked in the building and when the woman said "Can I Help You" I pointed to the 9180 and said "DEAD".
She pointed to a double door and inside the woman ask the same question (Got the same answer) and when I walked out a few minutes later.. A brand new 9180 Refurb was in my hand.. Due to the 12 year plus age my wallet was a bit thinner but.. Hey.. When I pulled out of the TA.. It worked.
I really like that company too.