Sears & Roebuck Alert
The company announced "We may not be able to stay in business" heard on Wall Street. Their stock is crumbling. Time to pause and reconsider major auto accessory purchases as warranty issues are at sta...
Forum Discussion
CKNSLS wrote:GordonThree wrote:CKNSLS wrote:Lynnmor wrote:
I took a malfunctioning 3/8 ratchet back and they gave me a reconditioned cheaply made model with someones initials carved in it. When I objected, I was told take it or leave it. My thought is that it time for them to go.
S0-what do you do about guys buying broken Craftsman tools at garage sales-taking them to Sears for new ones?
Seems to me-they are the ones who spoiled it for everyone else.
Either Sears stands behind the Craftsman warranty or they don't. These yard sale guys own a Craftsman product, why shouldn't the warranty be honored?
Sears got paid unless the tools were stolen.
Let's go over this. I go to a garage sale and buy a broken wrench for .50 cents. I then go to Sears and trade it in for a new $10.00 wrench.
I guess you and I have a moral gap.
Makes no difference to Sears if someone returns a broken tool for a new one or if they sell it to someone else for 50 cents and they return it for a new one. Either way, there was a broken tool that was replaced.
