Sears & Roebuck Alert
The company announced "We may not be able to stay in business" heard on Wall Street. Their stock is crumbling. Time to pause and reconsider major auto accessory purchases as warranty issues are at sta...
Forum Discussion
westend wrote:
I have a big box of Craftsman tools but the lifetime warranty doesn't scare me. I have so many, I'd never exchange them all. If the warranty went away and I needed another hand tool, I'd buy a different brand.
The upsetting thing is that, for appliances, their parts Dept's can't be beat. You can have an "O" ring fail in a 15 yr old water softener or an igniter fail in a Kenmore range and order those on the phone or pick them up in one of their parts outlets. My local outlets stock a huge inventory of Kenmore parts.
Their parts department sucks. Last year I had the misfortune of having my refrigerator die then a month later my oven died. I fixed them both myself, so I only needed the parts.
The refrigerator (Kenmore) needed a thermostat. $85 at Sears parts, less than $20 on Amazon. Same manufacturer, same part number.
The oven (GE) needed an igniter. $80 at Sears, $20 on Amazon. Not sure if it's the same manufacturer, but it lights the oven!
