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wvu_traveler's avatar
wvu_traveler
Explorer
May 17, 2022

Trailer Brakes Disconnected message

I have a 2017 Ram 2500 with the integrated brake controller and a 2016 Sandpiper 5th wheel. I have owned both for 3 years now. For some reason, ever since I pulled the camper from storage the truck no longer sees it when I plug the 7 way cord in. All lights and functions work on the camper. Output has been tested and works at the plug. I bought a tester from Amazon to measure the brake force being pushed and see no problem there. I took the camper down to my local RV shop where they hooked a brake simulator up to the camper and asked me to pull forward/backward few feet and they crossed a wire (I think, I was driving) and it initiated the brakes on the trailer and it stopped fine without me tapping the brakes. They say the trailer brake system is fine. They blame the truck, yet I can't explain why it does not see the camper. They checked all fuses - all good. To make it worse, when I pull out and head down the road the truck begins to see it 'connected'. I can manually engage the brakes with the controller slide and adjust as needed or just tap the brakes and feel it engage. When I stop or slow - same message Trailer Disconnected message. I'm out of ideas on how to proceed.
  • agesilaus wrote:
    Logically since this problem is showing up on RAM and Ford trucks and we all have different RV's thus the problem is most likely in the truck connections and/or plug. Especially since it goes away for a time after cleaning the connectors.


    We did that too. Cleaned the connector and it "went away" or so we thought. There was just something differently wrong. It was just coincidental that the cleaning seemed to help.
  • ReneeG wrote:
    agesilaus wrote:
    Logically since this problem is showing up on RAM and Ford trucks and we all have different RV's thus the problem is most likely in the truck connections and/or plug. Especially since it goes away for a time after cleaning the connectors.


    We did that too. Cleaned the connector and it "went away" or so we thought. There was just something differently wrong. It was just coincidental that the cleaning seemed to help.


    If one person reports 'cleaning' gives temporarily relief then maybe coincidence. If multiple people report that is the case, as it is here, then it is not coincidence. That is not to say that other problems might occur but the most likely is a bad connector on the truck.
  • agesilaus wrote:
    ReneeG wrote:
    agesilaus wrote:
    Logically since this problem is showing up on RAM and Ford trucks and we all have different RV's thus the problem is most likely in the truck connections and/or plug. Especially since it goes away for a time after cleaning the connectors.


    We did that too. Cleaned the connector and it "went away" or so we thought. There was just something differently wrong. It was just coincidental that the cleaning seemed to help.


    If one person reports 'cleaning' gives temporarily relief then maybe coincidence. If multiple people report that is the case, as it is here, then it is not coincidence. That is not to say that other problems might occur but the most likely is a bad connector on the truck.


    I will have to disagree with the thought that all of the problems are from the connector on the truck end.

    The socket on the truck is believe it or not, fairly protected from weather since it has a spring loaded cover that snaps closed when the plug is removed. That cover while is not sealed with a gasket stops a lot of moisture from getting to the contacts. So those sockets tend to have a very long life even in the most severe climates.

    I have as of yet never ever needed to clean nor replace the 7 pin socket on any of my trucks and I live and drive them in the rust belt with tons of heavily salted winter roads. 97 F250 had 150K miles and had that for 6 yrs, 2003 F250, had 250K miles and owned it 13 yrs (the bed was rusting out but the 7 pin socket was still fine), 2006 F250 140K miles owned it up to 2019 and the bed was rotting off but yet the 7 pin socket was fine, 2013 F250 135K on the clock so far and the 7 pin socket is fine, have 2019 and 2020 F250s and they are fine also..

    The problem child tends to be the 7 pin PLUG on the trailer tether cord.. The plug stays out in all weather unprotected.. I tuck mine under the propane tank cover to keep it dry and out of the weather..

    Barring a problem with the PLUG, the rest of the problems tends to be the wiring on the TRAILER..

    No need to scare folks into attacking the vehicles socket and wiring unless all else fails, most of the problems will be found and corrected on the trailer side..
  • Nv_Guy's avatar
    Nv_Guy
    Explorer III
    This is a combination problem. Both the truck being overly sensitive and the trailer being wired poorly.
    As been mentioned, the early controllers were overly sensitive. Even now they are not very tolerant of the lousy wiring the RV industry use. Specifically those scotch lock connectors and tiny gauge wiring. And let's not forget the known issue of the wiring wearing thru the insulation inside the axles creating all sorts of intermittent faults.
    Once all the poor wiring is corrected, then you can start looking at the truck.
  • Nv Guy wrote:
    This is a combination problem. Both the truck being overly sensitive and the trailer being wired poorly.
    As been mentioned, the early controllers were overly sensitive. Even now they are not very tolerant of the lousy wiring the RV industry use. Specifically those scotch lock connectors and tiny gauge wiring. And let's not forget the known issue of the wiring wearing thru the insulation inside the axles creating all sorts of intermittent faults.
    Once all the poor wiring is corrected, then you can start looking at the truck.


    I will take the oversensitive to wiring faults controller any day..

    Much better to know upfront the trailer brakes may not be working or up to standards well before you really need them in a crisis.. The early alert gives you a chance to find and correct the problem(s) before you get on the road.

    Many old vintage controllers from the past often never had any wiring fault indicator.. Basically you plugged in and hoped that all was well, until it wasn't.. And when it wasn't, you were descending a steep grade or clamping the irons to avoid an accident.
  • I've been watching this thread to see if the OP comes back with the cause of the problem, but nothing.
  • Sorry was away for a bit. We did get things sorted out eventually. We tested things one more time on the trailer and found no faults. I ended up taking the truck back to the dealer a second time and they went through the wire harness with dielectric grease on all the connections but said they found no issues. Well, I ended up going back to the storage facility where I keep the trailer and was set on making a day out of it trouble shooting what I could on my own but when I connected it up everything worked as it should. My guess is something was not quite connected on the truck and the dealer fixed it and didn’t know it or just dumb luck. Either way I have tested it several times afterwards and seems fine now.
  • Morvac - you changed your user name from wvu_traveler?

    Thanks for the feedback. I hope it is fixed and still not just a fluke with an existing underlying problem.
  • Hmm. Good eye. I just clicked on the reply within the email notification.

    So far so good. I hope it stays that way.

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