Yet Another Generator Discussion!
I know how much you folks love generator discussions. Here's another one. I have fallen from heaven. I have ordered a generator. During my nearly 20 years of RV'ing I have sworn at generator-users,...
Forum Discussion
trail-explorer wrote:SpeakEasy wrote:
Micro-Air guarantees compatibility with their SoftStart product,
THey gaurantee compatibility of "what" with their soft start?
Look at the context. Compatibility between the EasyStart and the Westinghouse iGen2500 generator.
That information is on their website, but to give you even more context, I contacted them to ask them if the EasyStart would be enable me to use my 13,500-BTU A/C with the Champion 2000-watt inverter generator. They sent me an e-mail reply within minutes telling me that they had found out "the hard way" that the EasyStart would not help with that generator. They informed me that even though the Champion is called a 2000-watt generator, it only provides 1600 watts sustained. I then noticed that the Champion specs do indicate this, but I hadn't noticed it. They had experienced the Champion going into overload status when trying to run a similar A/C. Therefore, they did not recommend my use of EasyStart with this generator. I had not told them that I did not own a Champion. As far as they knew, I had the Champion and was considering getting their EasyStart device.
On these forums we hear a lot of complaints about inferior products and bad customer service across the whole range of RV stuff. I am forming an opinion that Micro-Air may be an example of a company that is just the opposite. So far I am totally impressed with their customer service. I hope I will be impressed by the performance of their product.
-Speak
