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Canuckss's avatar
Canuckss
Explorer
Aug 12, 2012

2011 Shadow Cruiser Axles

So i get back after my week long trip and get the trailer in the driveway to unload and happen to notice. All 4 of my tires are worn completely down on the inside edges and the belts have separated from 2 of the four tires. Call the dealer as i read on here about the axles possibly not beefy enough for the unit and asked if there was a recall. He told me not "officially "but they have had a "number" of units in with this problem already ranging from only 500km on the units to 3000km.Talk about a safety problem, Told me to bring it in Monday and they would order 2 new axles and 4 new tires. Good thing my wife is due with our second child in the next few weeks as he told me it would be there for close to a month till the get the parts in and hopefully i did not have any more trips planned. He also mentioned that numerous other dealers are not pleased with Cruiser LLC with getting them all sorted out with warranty claims and dropping the ball on building this unit as it is there best seller and they way things are designed to try and fix are a mess. Needless to say check with your dealer if you have a shadow cruiser and get this sorted out before you end up having serious issues down the road. Will see how it all goes Monday when i drop it off, thats my rant for the night.

48 Replies

  • I have the same issue with my 280. I am currently fighting with the dealer, cruiser and milder as to why this unit has 14 inch rims. I was told that my new axles will still say 3500 lbs on them but be the larger and stronger 5500lb axles that are needed. They said it is because the spindles will not change only the axles. Ever heard of such a thing?
  • RWDIII wrote:
    I bet you have the same 3500lb axles and 205-75-14 my 189 Fun Finder has.
    You will probably get new and Improved 3500 lb axles and 14 in tires.To small for your sized trailer


    Interesting that your 189 funfinder has 3500 pound axles. My 2012 189FDS has 2800 pound axles.
    Curious, what year is yours ?
  • We have a 2012 S260-BHS with over 7500 miles towed. I just lost one tire hitting a curb, but the other three should go at least that far.
  • Hope all shakes out for you,

    I strongly recommend anyone with a Shadow Cruiser check your tire wear frequently. I have yet to hear one of these 260 or 280 models going for more than 2500 miles without some extreme tire wear. There are at least 8 different people on this forum that had/have issues. Cruiser really needs to setup here before someone gets hurt. I'm thinking about filing a report with NHTSA.

    Edit;
    I retract the above Thrasher has more than 2500, I stand by the rest.
  • Yes I do the dealer is putting on 5000lb axles and we will be sorting out the tire issue with tires i want .Cruiser and Lipert are playing the blame game with each other and not covering it under warranty. It's only being covered under my extended warranty which thank god. But Cruiser needs to own up to there mistake and make a formal recall. I will not buy a Crusier product or recommended them to anyone after this mess and lack of responsibility.
  • I bet you have the same 3500lb axles and 205-75-14 my 189 Fun Finder has.
    You will probably get new and Improved 3500 lb axles and 14 in tires.To small for your sized trailer
  • Good point I will have to bring that up Monday when I drop off the trailer. I am glad they are going to fix the manufacturers screw ups. As much as i love the floor plan and layout and how the trailer tows After all the problems and bad design flaws with this unit I'm not sure if I will buy another Cruiser product.
  • When they install new axles (with next size up replacements), are they also going to replace their existing leaf spring packs with "next size up" as well? Thus, getting beefy axles and matching leaf spring packs....

    BTW: Good share with others. Glad your dealer is fixing your RV's factory under sized axles...