Hi everyone, not too sure how to approach this, but I did not see any honest reviews of the Denali RV trailer. I purchased my BRAND NEW 287RE Denali in October 2012. since day 1, it has been leaking and I have had nothing but problems. Upon delivery, the bedroom slide would not close all the way, and they still can not get it to close. It is in for the third time since I owned it, and I am not very happy. The last time I took it out, the bathroom skylight started to leak about a gallon an hour, some of the rubber from the living room slide started to fall off. The stereo only works with the remote, the salesman told me that the remote control for the slides and stabelizers worked everything, however they can't get it to work everything. I would expect a rebate or something. The RV has been in for repairs for about 2 1/2 months so far, not very good as I've only owned it for 7 months and hardly used it, They should make some of the payments while I sit and wait for them to fix it. I am very surprised that it left the factory with a slide that wouldn't close, WHAT KIND OF QUALITY CONTROL IS IN THEIR PLANT? Sure makes me wonder!!!!!!

Yes it does stink, at least it will when the mold sets in in a few years. The sales staff told me that 40% of all RV's leak right off the showroom floor, and it doesn't matter if you spend $10,000 or 1,000,000 they are all the same. Of course this was said after I already bought it. Has anyone else had a similar experience with their RV? I think we don't have lemon law here in Canada, I'll try to pursue this with the government, Canadian Motor Vehicle Arbitration Plan is all we can do to deal with issues like this. Has anyone else gone this route to get their money back?

Derrylb wrote:Yes it does stink, at least it will when the mold sets in in a few years. The sales staff told me that 40% of all RV's leak right off the showroom floor, and it doesn't matter if you spend $10,000 or 1,000,000 they are all the same. If a salesman's lips are moving, he or she is most likely lying. We bought two brand new TTs and neither one leaked. I don't even know anyone who bought a new TT and had problems with it leaking. Have you called Customer Service of the TT's mfg to complain? Of course this was said after I already bought it. Has anyone else had a similar experience with their RV? I think we don't have lemon law here in Canada, I'll try to pursue this with the government, Canadian Motor Vehicle Arbitration Plan is all we can do to deal with issues like this. Has anyone else gone this route to get their money back?I would not take that TT back with all it's problems. I would call the mfg and give up on the stealer,... er,... I mean dealer.

I would think they are grossly over estimating the amount of units that leak. I have camped all over up here in Alaska and I have not come across one person that has complained of their unit leaking. Typically most fiberglass constructed trailers can only leak at the corners where the EPDM / Rubber roof meets with the side walls or where they caulked around Roof Vents, AC Units, Fridge Vents etc. Most manufacturers will caulk the bajeebus out of those areas to avoid warranty issues.As for the slide-outs my father actually had one of his beams that supports his super slide on his class C give out. They did a "repair" weld when it was new and sent it out, after two years of use the slide literally dropped about 4" and was starting to crack the exterior fiberglass. However the dealer he purchased it from took his camper in for the winter, ripped off the entire side wall of his camper and replaced all structural pieces required and built it back up. He hasn't had a single issue since then.My best advice is make sure the repair facility you are taking it too is one you trust. Is the place you have taken too the only option you have? Northwood MFG allows you to take their units to any repair facility of your choosing, you may have the same option with your Denali.

Kalabin wrote:I would think they are grossly over estimating the amount of units that leak. I have camped all over up here in Alaska and I have not come across one person that has complained of their unit leaking. Typically most fiberglass constructed trailers can only leak at the corners where the EPDM / Rubber roof meets with the side walls or where they caulked around Roof Vents, AC Units, Fridge Vents etc. Most manufacturers will caulk the bajeebus out of those areas to avoid warranty issues.As for the slide-outs my father actually had one of his beams that supports his super slide on his class C give out. They did a "repair" weld when it was new and sent it out, after two years of use the slide literally dropped about 4" and was starting to crack the exterior fiberglass. However the dealer he purchased it from took his camper in for the winter, ripped off the entire side wall of his camper and replaced all structural pieces required and built it back up. He hasn't had a single issue since then.My best advice is make sure the repair facility you are taking it too is one you trust. Is the place you have taken too the only option you have? Northwood MFG allows you to take their units to any repair facility of your choosing, you may have the same option with your Denali.Denali is Dutchmen --> Thor. I do not believe you have the option of just picking your repair facility for warranty work. Has to a Dutchmen/Thor facility and one willing to first get it approved and second one that is willing to diagnose & fix correctly.It comes down to the strength of the supporting dealer, and "they quoting all trailers leak" is not a good sign.As far as customers getting a unit returned or exchanged due to quality issues, is not regulary heard off here on the forum's. (Sorry to say).Document, document, and stay after getting the issues resolved correctly. Good Luck and sorry to hear about major truoble with the new unit.Markiemark

2013 Denali 287RE Problems!!!! | Good Sam Community

13 Replies

WandaLust2
Explorer
May 31, 2013
Derrylb wrote:
Yes it does stink, at least it will when the mold sets in in a few years. The sales staff told me that 40% of all RV's leak right off the showroom floor, and it doesn't matter if you spend $10,000 or 1,000,000 they are all the same.

If a salesman's lips are moving, he or she is most likely lying. We bought two brand new TTs and neither one leaked. I don't even know anyone who bought a new TT and had problems with it leaking. Have you called Customer Service of the TT's mfg to complain?

Of course this was said after I already bought it. Has anyone else had a similar experience with their RV? I think we don't have lemon law here in Canada, I'll try to pursue this with the government, Canadian Motor Vehicle Arbitration Plan is all we can do to deal with issues like this. Has anyone else gone this route to get their money back?

I would not take that TT back with all it's problems. I would call the mfg and give up on the stealer,... er,... I mean dealer.
Derrylb
Explorer
May 31, 2013
Yes it does stink, at least it will when the mold sets in in a few years. The sales staff told me that 40% of all RV's leak right off the showroom floor, and it doesn't matter if you spend $10,000 or 1,000,000 they are all the same. Of course this was said after I already bought it. Has anyone else had a similar experience with their RV? I think we don't have lemon law here in Canada, I'll try to pursue this with the government, Canadian Motor Vehicle Arbitration Plan is all we can do to deal with issues like this. Has anyone else gone this route to get their money back?
prolandsurveyor
Explorer
May 31, 2013
Wow that stinks....

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2013 Denali 287RE Problems!!!!

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