fastbrit, if you have a problem with your camper and want to learn from others and get good advice this is the place to post and ask. (Ideally BEFORE you've thrown it into the Saint Lawrence when maybe we can help.) This is all a post-mortem....no chance to "help" anybody, but it is perfectly fair for people to be defending Host in their handling of the situation especially when it starts out as "Host screwed me out of 13K" more or less. Seriously? Not the way to start out a thread if you are afraid of getting second guessed. And it IS good for readers to learn other options of handling a situation like this. IF they happened to read any of the "rest of the story" anyway.