I guess people can get a bit harsh when they can not explain how a simple hitch set up works or doesn't work. This is not complex and I figured it would not be explained because it can not. I think there are people that are just trying to justify the money spent on an ineffective hitch when for the same money could have gotten some that would actually work. There is not enough leverage here to make it work effectively. Maybe they'll let you return it for something that can actually transfer weight like a proven Reese or 4 way system.