We had a very experience with our KZ Spree Escape and were seriously looking at the Connect 281RL as our next trailer. Unfortunately no one within 500 miles of us had one and we found a Jayco with a similar floor plan (much more dealer support).
We spend 150 nights over five years in the KZ putting about 7,000 miles on it before we traded it in. Other then a couple of minor issues that were covered under warranty (KZ even allowed us to have the warranty work done by a non-KZ dealer) the trailer held up nicely and looked like new when we sold it (according to someone that was camping next to us the week before we traded it in).