Anyone Else Out There Own A LIL Snoozy?
Does anyone else out there own a lil' snoozy travel trailer by Smoakin Concepts in St. Matthews, SC? If so, have you received any service after the purchase? I bought mine recently and have contacte...
Forum Discussion
I should add, in light of recent developments for me, that the issue with my axle was NOT resolved to my satisfaction by Alan Smoak.
The trailer I bought was an empty shell for cargo, a "Lil Hauley" rather than a "Lil Snoozy". Their website clearly states width overall of 7'11". I was unaware that they had sold me a trailer with an extra-wide axle. With fenders, the overall width was 8'6.5" or so. The problem arose when traveling a narrow country pavement with no shoulders, no center stripe, and an oncoming car. I got over far enough to make sure I would not intrude in the oncoming lane... and my trailer's right wheel ran just off the edge of the pavement, where it hit a rock large enough to blow the tire, ruin the rim, and apparently bend the axle.
Who would have thought that one needs to take a tape measure to a brand new trailer, to make sure it was as advertised? I wrote to Smoak and asked if he would stand for the axle replacement cost (I said I would eat the cost of the new rim and tires). I had replaced the torsion axle with a more readily available (and narrower!) spring axle. He wrote back, denigrated my driving, but said he would give me $250. He also said my frame needed reinforcement to withstand the stress of a spring axle.
I replied, defending my driving skill, and said that I would accept the $250 but also needed to know how and where to reinforce the frame.
His reply, simply: "Your demands are unreasonable and unacceptable." :?
I wrote back twice more, but no further response. So I cannot recommend their products.
The trailer I bought was an empty shell for cargo, a "Lil Hauley" rather than a "Lil Snoozy". Their website clearly states width overall of 7'11". I was unaware that they had sold me a trailer with an extra-wide axle. With fenders, the overall width was 8'6.5" or so. The problem arose when traveling a narrow country pavement with no shoulders, no center stripe, and an oncoming car. I got over far enough to make sure I would not intrude in the oncoming lane... and my trailer's right wheel ran just off the edge of the pavement, where it hit a rock large enough to blow the tire, ruin the rim, and apparently bend the axle.
Who would have thought that one needs to take a tape measure to a brand new trailer, to make sure it was as advertised? I wrote to Smoak and asked if he would stand for the axle replacement cost (I said I would eat the cost of the new rim and tires). I had replaced the torsion axle with a more readily available (and narrower!) spring axle. He wrote back, denigrated my driving, but said he would give me $250. He also said my frame needed reinforcement to withstand the stress of a spring axle.
I replied, defending my driving skill, and said that I would accept the $250 but also needed to know how and where to reinforce the frame.
His reply, simply: "Your demands are unreasonable and unacceptable." :?
I wrote back twice more, but no further response. So I cannot recommend their products.
