Apache Camping, Everett, Washington
We live in the greater Seattle area and bought a 2014 OutdoorsRV TimberRidge 270DBHS from a dealer in Boise, Idaho. We did this because the price was 34% less than the best we could get from Apache (...
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I would just note that I have bought two units from Apache and had excellent service from them on both. In fact one of the reasons I bought my second unit from them was the excellent service I received on the first one and they haven't disappointed me on the second. They have taken good care of me, squeezing me in for work even though they were fully booked, and I would recommend purchasing from them to anyone. Others have had similar experience with them in their purchases - take a look in the truck camper sections for some of the things they have done to help purchasers.
I did not know about it but I am not too surprised about their policy of not doing warranty work on units not purchased there. They are already very busy in summer and I know that even though they are one of the biggest Northwood dealers they are not fully reimbursed for warranty work (let alone make a profit). I suspect Outdoor RV has similar reimbursement rates.
One can argue if their policy of only taking care of their own customers for warranty work is the right one or not but it seems to work for them as they have been in business for a long time.
Having said all of that I certainly understand you buying elsewhere to save the money you did. I too have heard good things about the quality of the work from Evergreen RV.
Good luck
I did not know about it but I am not too surprised about their policy of not doing warranty work on units not purchased there. They are already very busy in summer and I know that even though they are one of the biggest Northwood dealers they are not fully reimbursed for warranty work (let alone make a profit). I suspect Outdoor RV has similar reimbursement rates.
One can argue if their policy of only taking care of their own customers for warranty work is the right one or not but it seems to work for them as they have been in business for a long time.
Having said all of that I certainly understand you buying elsewhere to save the money you did. I too have heard good things about the quality of the work from Evergreen RV.
Good luck
