Forum Discussion
Dog_Folks
Apr 13, 2014Explorer
Seems a lot of folks here seem to think the buyer should always know more about a product than the salesman. Maybe not always, but a lot of people feel that way from experience.
In 2006 I went to purchase a diesel tow vehicle. I had owned a fleet of diesel equipped vehicles back in the 80's. I told the salesman, who was touted as a "Truck Specialist," of my 20 year experience.
I was out of date with diesels and asked:"Do today's diesels still have a "Wait to start" light on the dash?" His reply:"Oh no. They did away with those years ago. You can just start them right up."
During the test drive I saw the "wait" light illuminate on the dash! Having some knowledge allowed me to realize that this "truck specialist" knew absolutely nothing about trucks.
It was fun though, I had lots of fun throwing questions at him that he did not know the answer to, during the negotiations. Mostly, his answers were lies. I would never assume that a salesman has any product knowledge. They were trained how to sell, not about the product.
In 2006 I went to purchase a diesel tow vehicle. I had owned a fleet of diesel equipped vehicles back in the 80's. I told the salesman, who was touted as a "Truck Specialist," of my 20 year experience.
I was out of date with diesels and asked:"Do today's diesels still have a "Wait to start" light on the dash?" His reply:"Oh no. They did away with those years ago. You can just start them right up."
During the test drive I saw the "wait" light illuminate on the dash! Having some knowledge allowed me to realize that this "truck specialist" knew absolutely nothing about trucks.
It was fun though, I had lots of fun throwing questions at him that he did not know the answer to, during the negotiations. Mostly, his answers were lies. I would never assume that a salesman has any product knowledge. They were trained how to sell, not about the product.
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