Forum Discussion
SoundGuy
Jun 03, 2016Explorer
SoundGuy wrote:
I'd suggest you note the information (model #, production #, serial #) from the labels affixed to the fabric, roller tube, and hardware and take that information to an authorized Dometic dealer who can email Dometic tech service and ask for their recommendation for the proper current replacement parts.
Kelvininin wrote:
I thought about doing that but both labels are no longer legible. We have a camping world 10 min from my house. I'll grab a kid and head up there tomorrow to poke around. Since I plan on doing the install myself I intend to order online to save the money.
If you don't want to go through an authorized Dometic dealer you can call Dometic yourself. The label issue isn't unusual with older awnings but if you provide the year of your camper and type of Dometic awning the CSR should be able to determine just which awning model you have on your trailer and recommend the correct replacement parts you'd need to correctly make the repair.
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