SoundGuy, I agree that it isn't normal and the bigger problem is that it's been doing it since it was new and has gotten progressively worse over the last three years. If it would have been taken care of under warranty as it should have been instead of it being shrugged off as a lubrication issue, I wouldn't be staring at an expense that is likely going to make me gulp! I am familiar with the manual operation of my Slide Out but I was thinking that if it is binding that's causing the problem, I'm hoping the hand crank or drill/socket method doesn't prove to be too difficult. Binding is binding regardless of which method is used to bring a slide in or out.