Forum Discussion
sonuvabug
Dec 19, 2016Explorer
Area13 wrote:sonuvabug wrote:billyray50 wrote:sonuvabug wrote:
It's a shame this should happen to a new TC. Whether you consider it a design flaw, manufacturing quality control/build issue, or something else, I think Adventurer is responsible and should make it right.
Unfortunately my first hand experience with Adventurer suggests they are great throughout the sales process and then you fall off their grid when it comes to after sales service/support.
I respectfully disagree with your statement regarding Adventurer service/support. You had posted last Feb. 2016 That you have own 2 Adventurers and love their floor plan with having no issues at all. What changed?
billyray50. You can respectfully disagree all you want based on YOUR personal experience but you certainly can not change how I feel about MY personal experience. You misread and misinterpreted what I previously wrote. As a refresher, here are the exact words I wrote ...
"We've owned our Adventurer for 2 years now and love the floor plan. No issues at all with it."
First, I did not say we've owned 2 Adventurers. We've owned 1 Adventurer TC for 2 years (now 2.5 years).
Second, my original feelings hold true. We still love the floor plan and have not had a major issue with the unit. It was the lack of responsiveness and action on other items that I had requested of the G.M. of the local Adventurer dealership that prompted my recent comments above.
However and again, based on my personal experience, AMLRV's after the sale responsiveness is sub-standard. There is no contradiction between what I said before and what I am saying now. Two different topics i.e. product (above average) vs. service (not very responsive).
So you had problems with the local independent dealer or AMLRV directly?
Correct Area13.
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