Forum Discussion

54suds's avatar
54suds
Explorer
Sep 21, 2019

closing of a complaints post

bedlam wrote:
If someone is here to lodge complaints, this is not the forum. If you are seeking resolutions, welcome. Bashing an appliance or RV manufacturer rarely ends well. I deleted the thread and hope future problems will seek solutions rather than pointing blame. If the original poster wishes to resurrect this thread seeking help, I hope the advice will not go against forum policy.



I and most people come to this forum seeking Tc specific information both positive and negative facts and fact/experience based information As I interpret your reply ,I and others may no longer expect this site to be a reasonably honest, unbiased source of information if negative information(complaints) are to be censored instead of moderated
Truck Campers
  • MrPhelps's avatar
    MrPhelps
    Explorer
    Sep 21, 2019
    Mr. Bedlam,

    The poster WAS seeking a resolution to a very frustrating and clearly avoidable experience with RV industry participants, who were NOT customer focused. Its pretty clear that he wasn't getting what he considered even marginal customer service, so he reported it to us. He didn't even get an " I'm sorry, we are doing the best we can", which would have perhaps helped him feel a little less violated.

    Most of us have experienced this treatment at one time or another and sympathize with his reaction to callous customer treatment.

    Irrational, non fact based reporting of the situation, i.e. hot head bashing should not be allowed, which it appears this thread has now been conveniently categorized.

    so .. I guess this new 2nd thread about the original closed thread now get closed too ... :)

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