Forum Discussion
LakeN
Mar 05, 2014Explorer
Dtaylor wrote:
We have a Wilderness and really like it. The Wilderness is also made of AZDEL. We have had only a couple of minor issues, all of which were taken care of with no problem. Heartland customer service is great and east to deal with. The few items I had issues with, I simple called, emailed photos and they sent new parts directly to me rather than going to the dealer. The issues I had were: door lock would not lock, entry step had metal tab that broke allowing step to drop, and one 110 outlet quit working. None of these were the result of manufacturing but part failure.
After reading this, found several references to Wilderness being made with Azdel composite walls. For weight reference, a 2014 Wilderness 2850bh weighs 5727 dry. It is 32' 9" long. This advertised unit is listed as Azdel walls with laminated floor.
Possibly your Wilderness salesperson is not informed. I would call Heartland customer service and ask questions....as said they are very customer oriented.
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