Forum Discussion

stickyeye's avatar
stickyeye
Explorer
Feb 07, 2017

Cracked Torklift Mount - Disappointed

Recently when under my truck I happened to luckily notice that one of my torklift mounts had a crack all the way trough it. These are 10 yrs old and the finish on this particular one deteriorated that it began to rust extensively to the point of cracking and failure. To my disappointment I found out that the lifetime warranty doesn't cover replacement if it is due to the finish failing resulting in rust. While the other three mounts and truck frame have some surface rust, nothing was nearly as bad as this one. I understand that rust will eventually take its toll on any steel given enough time but it seems to me that the finish on this particular one must have been subpar from the factory. I have bought the frame mount setup, Superhitch, 2 four foot extension trusses and 2 full sets of fast gun tie downs over the years and was pretty disappointed that they wouldn't warranty out this mount failure. Oh well live and learn.

A disappointed Torklift customer,
Sticky
  • I am not defending Torklift, but I am not sure if it is fair to condemn their products under the circumstances you described. Personally, I don't have a single thing from any manufacturer that has been powder coated that has had the finish hold up. When the coating fails, I see steel that has not been properly prepared. I see rust that was existing before the coating.
  • The aluminum ones do look nice. I wonder how well they will hold up bolted to a steel frame being disimilar metals.
  • I am moving on, no big deal, but would certainly expect the design and finishing methods to be on par with the intended use and to last longer than it did. As I said the other three are only surface rust with no signs of failure yet so the one in question was probably faulty fom the get go as it is far accelerated from the other three.
  • When I bought my truck with camper tie downs the previous owner used to take them off each year, clean them up, and repaint them fresh.

    Although they didn't live as good of a life with me, they did last out my campers. I was not kind, and they had rusted badly, two of four had frozen together with their extensions. Basically junk when I was done, but I do accept it was my fault.

    Get four new ones and move on with your safety in mind. They make good products in my opinion.
  • I guess I'm a little surprised that anything made in 10 years in New Jersey without rusting all of the way through. Anyway, what are you going to do for a replacement, weld that one back together?