Dave Smith Rant
Does anyone else find searching for a specific vehicle with these folks to be absolutely intolerable?
First off their website if full of annoying popups and constant "chat" invitations. Next, there seems to be some certain order of operations to follow when entering vehicle criteria to get results. I tried 3+ times and most of my list just gets erased when I get results.
So, with that frustration I opt for the "chat" option and they are completely lost. I gave the person a very basic list of "must haves" and they just kept giving me trucks that were not even close. For example, pretty major things like 2WD and 8' box when I'm asking for 4X4 and 6.5" box.
Then, rather than trying to help, they just go into the whole, "So, when is a good time for your to come in and look at our trucks?" Huh? How about you help me find something even close first.
Grrrrrrr.... frustrated!! The prices look good and they supposedly have a good selection. I'm just not sure I'll ever find out for sure.
First off their website if full of annoying popups and constant "chat" invitations. Next, there seems to be some certain order of operations to follow when entering vehicle criteria to get results. I tried 3+ times and most of my list just gets erased when I get results.
So, with that frustration I opt for the "chat" option and they are completely lost. I gave the person a very basic list of "must haves" and they just kept giving me trucks that were not even close. For example, pretty major things like 2WD and 8' box when I'm asking for 4X4 and 6.5" box.
Then, rather than trying to help, they just go into the whole, "So, when is a good time for your to come in and look at our trucks?" Huh? How about you help me find something even close first.
Grrrrrrr.... frustrated!! The prices look good and they supposedly have a good selection. I'm just not sure I'll ever find out for sure.
