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chrisdd23k's avatar
chrisdd23k
Explorer
Apr 05, 2018

Dealer STILL can't fix slide out HELP

We purchase a new 2018 Freedom Express in August (More detail in 2 previous posts) After having an issue with the slide out, I dropped it off in Sept 2017. Seven months later and many attempts at adjusting it at the dealer, they could only get it to close with a 1-inch gap. Unacceptable. I contacted Coachman, they said the 3/4 inch gasket around the slideout should compress 50%, that would mean a 3/8 inch gap would be acceptable. The guy at coachman worked with the dealer to get it right. The dealer called me and said my travel trailer was ready. When I went to inspect and measure it, there was still a 5/8 inch gap. Better than before but still not the 3/8 inch gap recommended by the manufacturer. I called the manufacturer again and now is backing off the 50% compression, saying they "Like" to have 50% but 5/8 inch gap was fine. Both dealer and manufacturer are telling me they have a bunch of new TT's on the lot the same or bigger gaps. What should I do? Is 5/8 inch gap ok? How tight does your slideout close? Does anyone what the gap should be or where I can find out?
  • chrisdd23k wrote:
    We purchase a new 2018 Freedom Express in August (More detail in 2 previous posts) After having an issue with the slide out, I dropped it off in Sept 2017. Seven months later and many attempts at adjusting it at the dealer, they could only get it to close with a 1-inch gap. Unacceptable. I contacted Coachman, they said the 3/4 inch gasket around the slideout should compress 50%, that would mean a 3/8 inch gap would be acceptable. The guy at coachman worked with the dealer to get it right. The dealer called me and said my travel trailer was ready. When I went to inspect and measure it, there was still a 5/8 inch gap. Better than before but still not the 3/8 inch gap recommended by the manufacturer. I called the manufacturer again and now is backing off the 50% compression, saying they "Like" to have 50% but 5/8 inch gap was fine. Both dealer and manufacturer are telling me they have a bunch of new TT's on the lot the same or bigger gaps. What should I do? Is 5/8 inch gap ok? How tight does your slideout close? Does anyone what the gap should be or where I can find out?


    I would ask the mfg. if they are going to warranty and pay for any water damage to the inside of the RV as the result of the GAP???????? when your trailer is in rain conditions..
  • “How tight does your slideout close?”

    No gap on my Winnie.