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minnow's avatar
minnow
Explorer
Apr 20, 2016

Dennis Dillion Dodge

Just as a heads up for those that may be looking at buying here. Picked up our truck recently and they have a $299 document fee that I was told about but they also added a $299.50 theft protection fee which is nothing more than VIN etching. I was not aware of that until I saw the paperwork to be signed. There was also a snafu on the out of state sales tax they tried to collect which was several thousand more than what my state requires. They tried to tell me that the state will reimburse me(yeah right). I made them change it to the correct amount. We did save several thousands more than any other quote I had gotten, and am happy about that, but you do need to read all the papers they quickly slide in front of you and not just blindly sign them.
Also there were a few things that the accessories manager wanted to sell me and a few of these things I might of been interested in purchasing there but I told him that since they pulled a fast one with the VIN etching fee that I would not be buying anything extra.
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  • FishOnOne's avatar
    FishOnOne
    Nomad
    Apr 20, 2016
    That's a real shame to have to deal with the last minute surprises. That's when I would walk!

    I suppose that one of the regulars here who recommend this dealer missed the details at their final signing.
  • hbrady's avatar
    hbrady
    Explorer
    Apr 20, 2016
    Toyota dealer in Maine tried to charge me for the VIN etching on a USED van, I stood up, told him to take that fee off or I was walking, they did. Why the hell would I pay for VIN etching that the original owner already paid for?
  • mabynack's avatar
    mabynack
    Explorer II
    Apr 20, 2016
    I purchased a fifth wheel about 15 years ago and as I was reading over the contract I noticed that they had added the cost of my trade-in to the purchase price of the RV instead of subtracting it. That got me to go back through and take a detailed look at the contract. We found over $6000 in "errors" and they were all in favor of the dealer. We got up and walked out. The dealer called us back the next day and said that they had fixed the errors and we ended up buying the FW. They went out of business about a year later.
  • 4X4Dodger's avatar
    4X4Dodger
    Explorer II
    Apr 20, 2016
    minnow wrote:
    Just as a heads up for those that may be looking at buying here. Picked up our truck recently and they have a $299 document fee that I was told about but they also added a $299.50 theft protection fee which is nothing more than VIN etching. I was not aware of that until I saw the paperwork to be signed. There was also a snafu on the out of state sales tax they tried to collect which was several thousand more than what my state requires. They tried to tell me that the state will reimburse me(yeah right). I made them change it to the correct amount. We did save several thousands more than any other quote I had gotten, and am happy about that, but you do need to read all the papers they quickly slide in front of you and not just blindly sign them.
    Also there were a few things that the accessories manager wanted to sell me and a few of these things I might of been interested in purchasing there but I told him that since they pulled a fast one with the VIN etching fee that I would not be buying anything extra.


    I'd be interested to know what you bought and the Price "Range" without giving away too much personal info.

    As for the states refunding the additional. Every state that I have had dealings with on this issue did refund any extra the dealer collected.

    I just bought a new Dodge from a small dealer in Southern Oregon and they called the SD DMV to get the actual taxes and fees.

    Please follow up with more details if you feel so inclined.
  • 4X4Dodger's avatar
    4X4Dodger
    Explorer II
    Apr 20, 2016
    rr2254545 wrote:
    blackeyed1 wrote:
    Crooks!


    So its the dealers fault you did or could not read what you signed ?


    There is a Legal precedent called "Informed Consent" and yes he was informed, however this was not what I would call Ethical behaviour.
  • minnow's avatar
    minnow
    Explorer
    Apr 20, 2016
    FireGuard wrote:
    ...
    I'm surprised about the tax. Pretty easy to figure your tax rate and simple multiplication to get the amount.
    Sounds like a South African E Bay deal where they refund the excess tax.



    They said they go by a sales tax web site and that told them to collect 7%. My state sales tax is 5% or $300 which ever is lower. So in my case it was $300. They had no problem refiguring it once I brought it to their attention. But with all the out of state deals they do there, I would of thought they would have had the correct information. They may of been correct about the state issuing a refund but I'm not convinced any gov't entity willingly and quickly refunds overpayments.
  • FireGuard's avatar
    FireGuard
    Explorer II
    Apr 20, 2016
    The theft protection seems to be common.
    Same deal when I bought my Jeep from a local dealer. It wasn't printed anywhere but the final contract and wasn't mentioned.
    I told the finance lady I didn't want it and wasn't going to pay the $299. It's funny that she got a sad look on her face and said they all come with it.
    After sticking to my guns she asked if I would at least use their financing since they would make some $ off that.
    As they beat my credit union by 1/4% I financed with them.
    You definatley have to read the fine print.
    That's why I like to deal over the phone and get an OTD price before going in.
    On my Ram, Dillion would have beat my local dealer but not enough for me to take 2 days off work and fly up and drive it home.
    I'm surprised about the tax. Pretty easy to figure your tax rate and simple multiplication to get the amount.
    Sounds like a South African E Bay deal where they refund the excess tax.
  • rr2254545's avatar
    rr2254545
    Explorer
    Apr 20, 2016
    blackeyed1 wrote:
    Crooks!


    So its the dealers fault you did or could not read what you signed ?

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