When we left the house tonight I locked the deadbolt with the key and we left. We just arrived at the walmart that we are crashing at and the key won't go in the lock and I can't open the deadbolt from the inside. Fortunately we have 2 doors so we can still use the trailer but everyone has to go through the master bedroom. Any tips or tricks to getting it open? The trailer is 5 months old and I don't know if I'm going to be able to get a hold of anyone at Keystone tomorrow before we get into Yellowstone. Please help.

do you have the recalled locks?bumpy

You almost certainly have one of the recalled locks. The problem seems to occur when the door is locked and the key removed in the 9 o'clock positiion. You must always return the key to the 12 o'clock position before you remove it. Good luck on getting the lock replaced. I have been waiting since February for a promised replacement. You can file on-line for a replacement HERE

It sounds like you do indeed have the recalled locks, and NO DOUBT BOTH DOORS HAVE THE SAME (POTENTIAL) PROBLEM.So it is great that you have two doors, and it is crucial that whatever you do, DO NOT PULL THE KEY OUT AFTER LOCKING THE DEADBOLT WITH THE KEY BLADE HORIZONTAL, lest you find yourself REALLY locked out.BTW, thanks, folks, for the link to the recall web site. My TT lock is not coded among the recalled key codes, BUT THE SITE SAYS EVEN IF YOURS IS NOT AMONG THOSE LISTED, IF YOU CAN REMOVE THE KEY IN THE 9 O'CLOCK POSITION, GET IT REPLACED free from the recall site.My wife routinely locks up and pulls the key out in the 9 o'clock position. While it hasn't jammed yet, I've put in for a new cylinder anyway.

my Chieftain's dead bolt lock would not work with the key, would work with the lever inside. when leaving I just went through the motions of locking the deadbolt if there was an audience to make anybody think that it was also locked. worked for me. :) would recommend it on one of the two doors.bumpy

We have a new TT just had same thing happen a big screw driver, hammer and vice grip pound screw driver in lock turn with vice gripping open took TT back to dealer he put whole newhandle assembly on at no charge.i had black keys no I have purple keys.

Door deadbolt jammed | Good Sam Community

Bumpyroad
Explorer
Jun 21, 2014
I got quick service myself. I guess the statement He who hesitates is lost has some truth to it.
bumpy
tkoden
Explorer
Jun 21, 2014
How do you remove the cylinder? Can I do it and open the door and just not use the deadbolt?
RedRocket204
Explorer
Jun 21, 2014
tkoden wrote:
How do you remove the cylinder? Can I do it and open the door and just not use the deadbolt?

I recall when this happened to me (deadbolt accidentally getting stuck in the locked position) I just messed with it for a bit and was able to get it unlocked using the key. It is highly possible my wife was fiddling with the door latch inside while I was outside fiddling with the key. This was well before the recall notice.

To remove the cylinder, I recall you need to have the cylinder in an unlocked position, then use a master key to remove the cylinder. You most likely were not given a master key with your TT purchase as I do not believe that is a common practice. A dealer probably does have a master key in their maintenance shop.
gmw_photos
Explorer
Jun 21, 2014
You can buy a complete new lock for forty bucks. I would do that before I would wait months on end for them to replace it.

I've considered the AP products electric keypad lock, but honestly, it's very rare that I even lock my trailer, so I've thought, why ?
I don't camp in questionable places, and really, it would be so easy to break into one of these thing anyway.
coolbreeze01
Explorer
Jun 21, 2014
When it happened to us, I tapped the key in with a rubber hammer, then replaced the the unit on my $20. Good luck.
D_E_Bishop
Explorer
Jun 21, 2014
I'm not familiar with TTs but I know a little about deadbolts. Is yours one of those TriMark door locks with a built in dead bolt. If so I'll be no help at all.

I will make a suggestion, however, get rid of it and install a trimark lock with out the deadbolt and install a separate deadbolt lock. I have rebuilt my old Brinkman paddle door lock and the material used inside the assembly was not suitable for a high use mechanism of any kind. I think TriMark is the same or they had a whole bunch of defective locks.

I had a POSSE deadbolt on my rig. I hated it and wanted to install a Schlage but couldn't find a drive in bolt assembly, I really didn't look very hard and the one locksmith I did talk to didn't help at all. Then I was perusing the Schlage on-line catalog and found what I wanted and low and behold Lowe's had it in stock. You cannot remove the key from the deadbolt in the horizontal lock or unlock position. There is a center or vertical position only.

My MoHo is now keyed the same as my home and it's one less key I carry. All my keyrings for vehicles have that key on them, I can always get in either.
Sinnettc
Explorer
Jun 21, 2014
MeloyeloCJ7 wrote:
I sent in my request on Feb. 27. I never heard or received anything so I emailed them May 1st. On May 22nd I got a reply saying they are working on February requests and thanks for my patience. I've still not received the replacement lockstep. I need to just call them at this point. This is rediculous.

I requested mine in March after we bought the TT from our friend. I'm not holding my breath for them to show up any time soon.

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Door deadbolt jammed

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