Forum Discussion
BurbMan
Aug 12, 2016Explorer II
I called Jasper the other day to see if I could find out what happened to my transmission.  The rep I spoke with said they do disassemble all warranty replacements to determine what went wrong.  He said the failure on mine was caused by a defective forward sprag that came apart.  He said this type of failure is very uncommon, but they do happen, and so the reason for the warranty.  
I don't know if this is a part they replace during the rebuild or not, I really don't know as much as I should about the details of how transmissions work.
Anyway, I feel better about my replacement knowing the failure was an odd occurrence.
I don't know if this is a part they replace during the rebuild or not, I really don't know as much as I should about the details of how transmissions work.
Anyway, I feel better about my replacement knowing the failure was an odd occurrence.
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