I checked it out - I like it too! Alot! The only minor thing is the shelf over the bed. I prefer cabinets but could live with it (or modify it). The floor plan would work fantastic for us. It even has the rare corner shower that ours has. Very roomy!
FR products are hit and miss. Some are built terrible and some, like my Wildcat, are built great.
In 13+ years we have never had a leak or a major problem of any sort. It still smells like new inside and the outside is mistaken for new (including the graphics).
As far as their customer service, that was one of the main reasons I went with them. I read many articles in Trailer Life and other publications that showed me they back up their products even when the customer is a bit anal. Of course, that was a long time ago.
I would check it out very closely, including the roof, and if there are no major problems then go for it.